Bat 111's Privacy Policy

Bat 111 (https://bat111.ws) is a trusted online betting and gaming platform in Bangladesh. This Privacy Policy explains how bat 111 collects, uses, stores, and protects the personal information of its members.

By using bat 111's website, mobile app, or any of our digital services, you voluntarily consent to this Privacy Policy. If you do not agree with this policy, we advise you to discontinue use of bat 111's services.

This Privacy Policy is designed in accordance with international data protection regulations and best practices. bat 111 fully respects its members' privacy and never collects information beyond what is necessary.

Bat 111 only collects information that is necessary to provide its services and fulfil legal obligations. The data we collect falls into three main categories:

Some information is provided directly by you (for example, during registration), while some is collected automatically (such as browsing data). bat 111 never collects sensitive information (such as medical data) without your consent.

Bat 111 uses the data it collects solely for the following legitimate purposes:

• Account Management: To complete registration, login, and identity verification.
• Service Delivery: To keep betting, gaming, and payment services running smoothly.
• Security Assurance: To prevent fraud, money laundering, and other forms of misuse.
• Customer Support: To respond to your complaints and enquiries.
• Legal Obligation: To meet regulatory requirements.
• Service Improvement: Analysing user experience to improve the platform.
• Relevant Offers: To send you promotional offers tailored to your preferences — only with your consent.

Bat 111 does not sell your personal information to any advertiser or third party. However, information may be shared in the following limited circumstances:

• Service Providers: Payment processors (বিকাশ, নগদ), technology partners, and gaming software providers — only the data necessary to deliver their services.
• Legal Obligation: In response to a court order, a request from a government regulatory authority, or a lawful request from a law enforcement agency.
• Fraud Prevention: To assist in the investigation of fraud or criminal activity.
• Business Restructuring: In the event of a bat 111 merger or acquisition — the new entity will be equally bound by this Privacy Policy.

Third parties with whom information is shared are contractually obligated to comply with bat 111's data protection standards and may not use the information for any additional purpose.

The bat 111 website and app use cookies and other tracking technologies to enhance your experience and ensure the platform functions properly.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: Used to collect site usage statistics — you can disable these.
• Marketing Cookies: To display relevant advertisements — entirely optional.

You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some bat 111 services to not function properly.

Bat 111 retains your data only for as long as necessary. Even after account closure, certain information may be kept for a specified period due to legal obligations:

• Account Information: A minimum of 5 years after account closure, in accordance with AML requirements.
• Transaction Records: 5–7 years, in accordance with financial regulations.
• Communication Records: Up to 3 years (for dispute resolution purposes).
• Technical Log: 6 months to 1 year.

Once the retention period expires, bat 111 securely deletes or anonymizes your data so that you can no longer be identified.

Bat 111 employs industry-leading technical and organisational measures to keep your data secure:

• 256-bit SSL Encryption: All communications across the website and app are encrypted.
• Data Encryption: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication: An extra layer of security for your account.
• Regular Security Audits: Regular audits conducted by independent experts.
• Firewall & DDoS Protection: Measures to prevent unauthorised access.
• Staff Training: All bat 111 staff are trained in data protection.

As a bat 111 member, you have several important rights regarding your personal data. Your rights are outlined in detail below:

To exercise any of these rights, email us at support@bat111.ws. bat 111 will verify your request and respond within 30 business days.

Bat 111's services are intended solely for individuals aged 18 and above. bat 111 does not knowingly collect any information from minors.

If we become aware that a minor has registered an account on bat 111, we will immediately close that account and delete all associated data. If a parent or guardian suspects their child is using bat 111, please contact us at support@bat111.ws.

Bat 111 may update this Privacy Policy at any time. For any significant changes, we will:

• A notification will be sent to your registered email address.
• We will display a prominent notice on the website.
• We will update the "Last Updated" date at the top of this page.

Continued use of bat 111 following any changes will be considered your acceptance of the updated Privacy Policy. We recommend reviewing this page regularly.

For any privacy-related questions, concerns, or to exercise your rights, please contact bat 111's Data Protection Team:

• Email: support@bat111.ws
• Website: Live chat section of bat111.ws.
• Response Time: Typically within 24–48 hours.

For privacy-related concerns, please try to resolve them with us first. If you remain unsatisfied, you have the right to file a complaint with the relevant data protection authority.